Reporting Bugs
Found a bug? Here's how to report it so we can fix it.
Using the in-app bug reporter
Go to Settings, then Help & About, then Report a Bug. You can also tap Report on the Now Playing screen and choose "Something else isn't working." Both open a form where you describe the problem.
The report automatically includes helpful context: your device model, OS version, app version, and what you were listening to at the time (if anything was playing). You just need to describe what went wrong.
What to include in a bug report
Be as specific as possible. Describe what you were doing when the bug occurred, what you expected to happen, and what actually happened. Steps to reproduce the issue are especially helpful.
For example: "I was listening to Chapter 3 of [book title] at 2x speed. I tapped the skip-forward button and the app froze for about 5 seconds before resuming."
Email support
You can also reach our support team directly at support@audiohaven.app. This is useful for issues that are hard to describe in the bug report form, or if you're unable to access the app at all.